Frequently Asked Questions

Are your products cruelty-free?

Yes. Our lip colour is crafted without animal testing and formulated to be kind to your lips.

How do I choose the right shade?

Every product page shows a true-to-life swatch, and our Virtual Try-On lets you preview shades on your own photo before you buy.

What are the shipping charges and timelines?

Shipping is ₹39 below ₹300, ₹29 from ₹300 to ₹498, and free for orders of ₹499 or more. Orders are dispatched in 1 to 2 business days and typically arrive within 2 to 7 business days depending on your location.

What is your return policy?

We offer 7-day easy returns on unused, unopened products in their original packaging. Damaged or incorrect items are always eligible for replacement or refund.

Which payment methods do you accept?

We accept UPI, major credit and debit cards, net banking, and popular wallets at checkout.

How can I reach customer support?

Visit our Contact page. We respond to every query within one business day.